Customer Journey
First of al this is Roxane, better known as roxie! She was born and raised in Canada. Her passion teaching and helping others.
Because is recently divorced and Canadian life can be very stressful, she is in need of a relaxing holiday. While surfing the internet for a relaxing destination, she stumbles upon the site of Danau. Danau is the home of many Buddhist so yoga is very popular. Coincidently roxy is practises yoga in her spare time and is completely hooked. She decides to leave for Danau immediately because of a great last minute deal.
She has booked the greatest b&b to stay at for a month! The owner gives her a warm welcome, once he’s gone she gets settled for her relaxing stay at Danau. She decides to read a book and go to sleep because it has been a long and exhausting day.
Her first whole day she wants to take it easy and just explore the capital. So she wakes up early and goes hiking in the hills to find a nice spot to meditate and do some yoga. Because the view is that great she decides to go home and get her camera to do some photography of the lake where she was meditating earlier. Photography is one of Roxy’s biggest hobbies. Afterwards she wanted to wander the streets of (name of capital) and get to know the culture. she feels right at home! Everyone is outside, smiling, enjoying the weather and just enjoying life. Just what she needs! Some positive vibes. She accidentally stumbles upon our oldest and most beautiful temple, once build by our first inhabitants. Luckily she still has her camera with her and starts to shoot some incredible pictures from the scenery.
A couple of days later she is invited to visit a small local school. Because Roxy is a teacher she doesn’t hesitate and visits the school immediately. Just then she realizes how much poverty there is in danau. This is a small public school meant for the children of the immigrated families, who need help to get integrated in our country. They get extra help with English and learn about the culture where they are going to be a part of. Roxy gets overwhelmed and strongly feels that while she’s staying here, she needs to do something to help.
After visiting the school, she is beginning to see that the poverty is hiding everywhere in between the great architecture and beautiful scenery.
It breaks her heart but after a month she needs to go back home and get back to her normal life. Deep inside she has lost her heart in Danau, but she doesn’t know it yet.
She is teaching again and pulling her life back together, but there is something missing. She doesn’t feel like she is making a difference here, she doesn’t have a purpose.
You see where I’m going here…
After months of doubting she is taking the big step! Roxy is moving to Danau!
She got a job in the local school she visited a couple of months ago. Gets the cutest little house with a view on the lake and a small garden for her and her pug Humphrey.